James
Tsao
Since joining Stellar Services in 2000, James Tsao has
gained over 10 years of experience in the field of
Information Technology (IT). James is currently serving as
the IT Manager for the Second Avenue Subway Project and is
responsible for overseeing a small staff. He also served in
the same capacity for the Global Gateway Project at Newark
Liberty International Airport. James' duties have included
systems architect, servers management, Tier 2 and 3
technical support and troubleshooting, asset management and
administration; network planning and management; network
traffic monitoring and management; Cisco router and switches
planning/configuration for wide area network; network
security implementation, firewall monitoring, intrusion
detection, and disaster recovery planning.
James has earned a Master of Science degree in Computer
Science and Engineering Department at Long Island
University, C.W. Post Campus, and a Bachelor of Marketing at
National Chung-Hsing University in Taichung, Taiwan. In
addition, he possesses several certifications from noted
institutions and computer software vendors including
Microsoft Certified Server Engineer (MCSE) on Windows 2000,
MCSE + Internet, MCSE on Windows NT, Microsoft Certified
Professional (MCP)+I, and MCPS; Check Point Certified
Security Administrator; Cisco Certified Design Professional;
Cisco Certified Network Professional; Qualified Fortis
Professional for Document Imaging Management System
Implementation and Database design; Citrix Certified
Administrator; and NYU Certificates in Network Applications
Security and Internetworking with Bridges and Routers.
James' previous experience included stints as a Systems
Engineer for two separate entities and as a Systems Manager
for a job placement firm. In addition, he was a lecturer on
applied statistics using Microsoft Excel for Shih-Chien
University. His responsibilities included providing database
management and design; implementing wide area network access
solutions; initiating a back-up and implementation plan;
designing and implementing an order processing system;
performing data migration; providing technical support; and
troubleshooting. |